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AI CHATBOT

In Development

Everything you need to install AI Chatbot and get your first answers online. The full guide is being written, so the sections below are placeholders for now.

Placeholder documentation: the final guide will be published with the release.

Introduction

[Placeholder] AI Chatbot is a WordPress plugin that adds a friendly chat window to your website and answers visitors from your own FAQs and documents.

[Placeholder] Standard mode replies with the best-matching answer, word for word, and needs no AI account. Enhanced mode connects to an AI provider of your choice to write natural answers from the same content.

Requirements

  • [Placeholder] WordPress 6.0 or newer
  • [Placeholder] PHP 7.4 or newer
  • [Placeholder] MySQL or MariaDB (the version the plugin needs)

[Placeholder] Hosting notes: memory limit, upload limit and caching plugins to be written.

Installation

[Placeholder] In your WordPress dashboard, go to Plugins, Add New, Upload Plugin, choose the plugin file and select Activate.

  • [Placeholder] Step 1: download the plugin file
  • [Placeholder] Step 2: upload it from the Plugins page
  • [Placeholder] Step 3: activate it and open the AI Chatbot menu

Quick Start

[Placeholder] Add your first FAQ, switch the chat widget on, then open your website and ask the chatbot a question to test it.

Adding FAQs

[Placeholder] Add a question and its answer by hand, or import many at once from a CSV file and export them again whenever you like.

[Placeholder] CSV columns
ColumnWhat it holds
[Placeholder] question[Placeholder] The question visitors ask
[Placeholder] answer[Placeholder] The answer the chatbot gives
[Placeholder] category[Placeholder] An optional group name

Uploading Documents

[Placeholder] Upload brochures, policies or manuals as TXT, CSV, DOCX or PDF files. The chatbot finds the right passage for each question.

[Placeholder] Maximum file size: [X] MB.

Enhanced Mode: Connecting an AI Provider

[Placeholder] Enter the API base URL, your API key and the model ID of an OpenAI-compatible provider, then select Test & Validate before saving.

[Placeholder] Provider settings
ProviderAPI base URLExample model ID
[Placeholder] Provider name[Placeholder] https://api.example.com/v1[Placeholder] model-id
[Placeholder] Local provider[Placeholder] http://localhost:11434/v1[Placeholder] model-id

Widget Settings

[Placeholder] Choose an avatar, write the welcome message, set how long the window waits before it opens by itself and decide whether the full-screen button is shown.

Chat Logs

[Placeholder] See what visitors ask, filter the conversations, export them to CSV and clear the logs when you no longer need them.

Troubleshooting

The chatbot says it doesn't know

[Placeholder] Check that an FAQ or a document covers the question, then try asking it in the words your visitors use.

The API key test fails

[Placeholder] Check the API base URL, the key and the model ID, and make sure your provider account is active.

Changelog

  • [Placeholder] 0.2.0: [date], first public release

Support

[Placeholder] Need a hand? Our team is happy to help. Contact us

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